DELIVERY

What are the delivery times ?

The parcels are prepared and then sent within 24 hours after validation of payment. They are delivered via Colissimo. Delivery to your home will be made between 2 to 4 working days.

How are the products sent protected?

Items are sent in recycled and recyclable boxes, to limit the carbon impact. The use of recycled and recyclable cardboard allows us to minimize our impact on the environment.

What are the shipping locations?

We ship everywhere in metropolitan France and abroad.

At what cost?

In mainland France we offer delivery from 100€ of purchase. Abroad we will apply the rates in force.

Below this amount, delivery costs are:

France - €6.50

European Union countries - 12€

Countries outside the EU and the rest of the world - 30€

Can I exchange my products?

We offer you the possibility of exchanging the product or obtaining a credit note. If it is an error on your part on the order, the return costs are your responsibility. It will be possible to exchange with another reference.

Note that worn or damaged items are not eligible for an exchange or refund unless there is a manufacturing defect.

To know the terms and conditions in force in your country, please contact us by email at contact@ederrak.com