DELIVERY

What are the delivery times?

Packages are prepared and sent within 24 hours after payment validation. They are delivered via Colissimo. Delivery to your home will be made between 2 and 4 working days.

How are the products sent protected?

The items are sent in recycled and recyclable boxes, helping to limit the carbon impact. The use of recycled and recyclable boxes allows us to reduce our impact on the environment as much as possible.

What are the shipping locations?

We ship throughout mainland France and abroad.

At what cost?

In metropolitan France we offer free delivery for purchases over €50. Abroad we will apply the current rates.

Below this amount, the delivery costs are:

France - 8€

European Union countries - 12€

Countries outside the EU and the rest of the world - €30

Can I exchange my products?

You have 14 days. We offer you the possibility to exchange the product or obtain a credit. If it is an error on your part on the order, the return costs are your responsibility. It will be possible to exchange with another reference.

Please note that worn or damaged items are not eligible for exchange or refund unless there is a manufacturing defect.

To find out the terms and conditions in force in your country, please contact us by email at contact@ederrak.com