Terms of Service

Effective as of 03/01/2023,

Publisher Information

This website is the property of Auguste Plestant, beneficiary of a CAPE contract with the Envolea incubator, registered with the RCS of Dax under number 805080173, 1 avenue de la Gare 40100 Dax, contact +33 (0)5 24 26 30 33. Ederrak is represented by its founder Auguste Plestant.

The edition and the direction of the publication of the site is ensured by Auguste Plestant residing at 24 rue des primevères, Biarritz 64200. At the e-mail address

Realization – Hosting

Website is hosted by Shopify.

Intellectual property rights

The content of the site, texts, images, animated or not, sounds, know-how and all other elements making up the site are the exclusive property of Ederrak and/or its partners.
This entire site is subject to French legislation on copyright and intellectual property.

Reproduction of all or part of this site (other than technically necessary for its consultation) on any electronic medium whatsoever is expressly prohibited.

The trademarks mentioned on this site are registered in the INPI register.

Collection of data

The site is exempt from declaration to the Commission Nationale Informatique et Libertés (CNIL) insofar as it does not collect any data concerning Users.

Access to the site

The site allows the User free access to the following services:
The site is accessible free of charge anywhere to any User with Internet access. All costs incurred by the User to access the service (hardware, software, Internet connection, etc.) are his responsibility.

External hypertext links

All hypertext links set up to this website from other resources present on the Internet network must imperatively be subject to the express written authorization of Ederrak. To this end, please contact us.

Ederrak declines all responsibility for the content of Internet sites to which hypertext links may refer from the " " site.


The User is informed that during his visits to the site, a cookie may be automatically installed on his navigation software.
Cookies are small files temporarily stored on the hard drive of the User's computer by your browser and which are necessary for the use of the site
Cookies do not contain personal information and cannot be used to identify anyone. A cookie contains a unique, randomly generated and therefore anonymous identifier. Some cookies expire at the end of the User's visit, others remain.

The information contained in cookies is used to improve the site.
By browsing the site, the User accepts them. The User may deactivate these cookies via the parameters appearing in his navigation software.

Applicable law and competent jurisdiction

French law applies to this contract. In the event of absence of amicable resolution of a dispute arising between the parties, the French courts will have sole jurisdiction to hear it.
For any question relating to the application of these T&Cs, you can contact the publisher using the contact details given in the publisher information section.


The sources of the information disseminated on the site are deemed to be reliable but the site does not guarantee that it is free from faults, errors or omissions. The information provided is presented for information and general purposes without contractual value. Despite regular updates, the site cannot be held responsible for the modification of the administrative and legal provisions occurring after publication. Similarly, the site cannot be held responsible for the use and interpretation of the information contained in this site.

The site cannot be held responsible for any viruses that could infect the computer or any computer equipment of the Internet user, following use, access, or download from this site. The site cannot be held liable in the event of force majeure or the unforeseeable and insurmountable act of a third party.

Personal data protection policy


In accordance with the requirements of the General Data Protection Regulation n°2016/79 of April 27, 2016 known as "RGPD" and French law n°78-17, known as "Informatique et Libertés", Ederrak undertakes to define and apply the necessary measures to ensure the protection, confidentiality and security of the processing of your personal data.

This Personal Data Management Policy informs you about how Ederrak processes your personal data.

This Policy is applicable to visitors to the website.

Ederrak processes your data for specified and explicit purposes. They are exclusively reserved for the use of Ederrak and are not the subject of any session to third parties. The legal basis for processing is legitimate interest (see Article 6.1.f) of the European Data Protection Regulation).

The relevance of the data

Ederrak only collects the data strictly necessary for the purpose pursued.

The purposes of processing

In the context of requests for information

Ederrak processes personal data collected directly from you via its online contact forms, telephone interviews, the exchange of business cards, connection requests via professional networks.

In this case, the purpose of the collection is to process requests for information relating to our software services or to send information directly related to your activity.

As part of integration services

As part of its integration services, Ederrak may also process your data collected from you by its customers.

Under contract

  • management of customer and user identities
  • contact authentication
  • management of orders, subscriptions, cancellations
  • invoicing and collection management
  • customer service
  • technical support
  • Training
  • support in project management
  • complaints handling
  • email management
  • management of requests to exercise rights
  • customer data storage
  • supplier relationship management
  • partnership management

As part of statistics

Ederrak may process your data for statistical purposes. In this case, all the data is made anonymous beforehand and no results are marketed.

For any other data processing, Ederrak ensures that it has a legitimate interest in carrying it out and that it has your consent. In this case, its purposes can be:

  • marketing and/or commercial actions
  • communication on pilot or partnership projects
  • analysis of application usage in order to improve the service offer and the customer experience
  • the collection of opinions on our services.

The categories of data processed

  • Identification data: Surname, first name, identifier, etc.
  • Professional contact data: professional postal address, professional email, professional telephone number, etc.
  • Professional economic and financial data: means of payment, payment history, etc.
  • Connection, service usage and interaction data: connection and usage logs, intervention report, etc.
  • Profiles, classification and scoring for analytical purposes
  • Content data: Files uploaded, shared, stored

The recipients of your data

The data collected is intended exclusively for Ederrak. They may also be processed by partners of our clients when they act on their behalf in the context of the provision of services or subcontracting.

Security and restricted access to data

Ederrak implements the means necessary to protect the processing of personal data to avoid any access by an unauthorized third party and to prevent any loss, alteration or disclosure of data.

Only duly authorized personnel can access your data within the framework of their function and the commercial or contractual relations which bind them with Ederrak.

Your data protection contacts at Ederrak

The Data Controller

Ederrak is responsible for processing personal data collected via the website It determines the purposes and means of processing. She is domiciled at 1 avenue de la Gare in Dax (40100) and represented by Auguste Plestant, beneficiary of a CAPE contract within the Envoléa incubator domiciled in Pulseo, 1 avenue de la Gare in Dax, declared association, siret number 805 080 173 000 18. Contact Envoléa +33 (0) 28.

The data protection correspondent

The CPD ensures compliance with the GDPR within Ederrak, supports the teams during the implementation of processing, helps to investigate requests related to the protection of personal data, informs and raises awareness among all of our stakeholders ( personnel, subcontractors, customers, suppliers, partners)

The CPD benefits from organizational measures and means enabling it to manage compliance.

To exercise your rights, you can request the CPD of Ederrak:

- by email:

The Head of Information Systems Security (RSSI)

A member of the Ederrak team has voluntarily appointed himself to act as CISO within Ederrak.

The CISO ensures the proper management of information security. He supports the team on security issues and raises awareness among all Ederrak stakeholders.

Modification of the personal data protection policy

This Personal Data Protection Policy may change.